Publisher: ObiCreo
Website: https://melorep.com
E-mail: info@obicreo.com
Last Updated: 20/06/2025
At ObiCreo, we place great importance on user privacy in the services we provide through melorep.com.
This Privacy Policy explains how the personal data of users who visit melorep.com or create an account is collected, stored, processed, and protected.
By using melorep.com, you are deemed to have accepted this Privacy Policy.
When you visit the Site or create an account, the following categories of data are processed:
Name, surname
E-mail address
Profile information
Membership/language preferences
Folder, set, and song management information
In-app settings
User actions and change history
IP address
Browser information
Device information
Transaction timestamps
Session information
Error logs
Session cookies
Analytics cookies
Performance and security cookies
Transaction number
Subscription plan details
Transaction information provided by the payment provider
(Your credit card information is not stored by ObiCreo.)
The collected data is used for the following purposes:
Account creation
Repertoire management (folders, sets, song synchronization, etc.)
Ensuring proper operation of the Site
Account protection
Detection of misuse
Performance monitoring
Generating error logs
Account verification
Responding to support requests
Informational e-mails
Usage analytics
Feature development
Performance optimization
Fulfillment of legal and regulatory requirements
Responding to requests from authorized institutions
melorep.com uses cookies to improve user experience and meet technical requirements.
Essential cookies: Required for session management
Performance cookies: Speed and usage analysis
Functional cookies: Remembering user preferences
You can manage or disable cookies from your browser settings.
Your data may be shared only when necessary and under the following circumstances:
Hosting/server companies
E-mail service providers
Payment service providers
Your data may be shared with authorized public institutions if required by applicable law.
The server, CDN, or e-mail infrastructure used within Melorep Cloud may be located abroad.
In such cases, data transfers are carried out only in compliance with:
Article 9 of the KVKK
Decisions of the Personal Data Protection Authority
Conditions regarding safe countries/safe data processors
and only after necessary safeguards have been implemented.
Your data is stored for the following durations:
|
Data Type |
Retention Period |
|---|---|
|
Membership information |
As long as the account is active + 3 years |
|
Log records |
2 years |
|
Technical/error data |
6 months – 1 year |
|
Data required by legal obligations |
5 – 10 years |
|
Payment/subscription records |
10 years |
At the end of the retention period, your data is securely deleted or anonymized.
At ObiCreo, we take technical and administrative measures to protect user data:
SSL/TLS encryption
Server security
Access control
Log management
Regular security audits
Although no system is 100% secure, all reasonable measures are taken.
Users have the following rights:
To learn whether personal data is processed
To request information about processed data
To request correction of incomplete or inaccurate data
To request deletion or destruction of personal data
To object to data processing
To request information about data transfers
To request compensation in case of damages caused by unlawful processing
You may submit all requests under the KVKK to the following address:
info@obicreo.com
Your requests will be processed within 30 days in accordance with KVKK.
This Privacy Policy may be updated based on technological or legal developments.
The updated version becomes effective once published on melorep.com.